IT GLOBALSITE LTD provides a simple and powerful eSIM solution for individual consumers and enterprises, offering cellular roaming services for phone calls and internet access. Through partnerships with international and local roaming service providers, we offer users the best roaming options available. This website is accessible through our official domain and linked domains (the “Website”). By registering an account, accessing the Website, using our application, or activating any eSIM product or related service (collectively, the “Services”), you acknowledge and agree to the terms described in this Privacy Policy. Please read this policy carefully.
The Website and Services are operated by IT GLOBALSITE LTD, incorporated in the United Kingdom, and its affiliates (“Company,” “GLOBALIT MODE,” “we,” or “us”).
This Privacy Policy explains how we collect, process, and protect the Personal Information (as defined below) of any individual who interacts with our Website and Services (“User,” “you,” or “your”). This Website is not intended for children under the age of 18.
Certain Website functionalities require user registration or the submission of Personal Information. You are not legally required to provide such information; however, declining to do so may prevent you from using parts of the Website or accessing certain Services.
Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect Personal Information from children under 13. If we discover such information has been collected, we will delete it. If you believe your child has provided Personal Information, please contact us at privacy@esimglobalit.com.
Automated Decision-Making and Profiling
We do not use Personal Information for automated decision-making or profiling.
User Rights Under GDPR/CCPA
If GDPR or CCPA applies to your Personal Information, you may request:
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Confirmation of whether your data is processed
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Access to your Personal Information
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Correction or deletion
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Restriction of processing
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Objection to processing
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Data portability
To exercise your rights, contact privacy@esimglobalit.com. We will respond within a reasonable timeframe.
Your Consent
By accessing or using the Website or Services, or by submitting Personal Information, you confirm that you have read and understood this Privacy Policy and our Terms & Conditions. If you do not agree, please discontinue use of the Website and Services.
By submitting Personal Information, you confirm that:
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The information is yours, or you are authorized to provide it;
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It is accurate and complete;
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You consent to the storage and processing of your Personal Information in our databases, including processing outside your jurisdiction.
Your information may be transferred outside the EEA, including to regions with different data protection standards. Regardless, we will safeguard your information as described in this policy.
Key Definitions
Applicable Privacy Laws: GDPR, relevant EU laws, UK data protection laws, CCPA, and related global privacy regulations.
Personal Information: Data identifying or linked to an identifiable individual.
Data Controller: The entity that determines how Personal Information is processed.
Data Processor: A third party processing data on behalf of the Data Controller.
Processing: Any action taken on Personal Information, automated or manual.
Supervisory Authority: National or regional privacy regulators.
Your Data Controller
For all Personal Information processed through the Website and Services, the Data Controller is:
IT GLOBALSITE LTD
United Kingdom
Phone: +1 989 373 7294
Email: privacy@esimglobalit.com
Section 1: What Personal Information We Collect
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Contact Information: Name, email, phone number, device details, eSIM ICCID, and any information you voluntarily submit.
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Website & Technical Data: IP address, location, device information, and browsing data.
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Payment Details: Collected and processed securely via a PCI-certified payment provider.
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Third-Party Data: Information obtained from external sources combined with our internal records.
Section 2: Cookies and Tracking Technologies
We use cookies to improve user experience and Website functionality, including:
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Necessary Cookies for core features
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Preference Cookies to store user settings
You can manage cookies through your browser.
Section 3: How We Use Personal Information
We use your information to:
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Provide and operate the Services
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Improve and customize your experience
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Analyze Website usage
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Develop new features
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Process secure payments
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Communicate with you
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Send marketing materials (with your consent)
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Comply with legal obligations
Section 4: Legal Basis for Processing
We process Personal Information based on:
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Contract performance
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Legal obligations
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Legitimate business interests
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Your consent
Section 5: Sharing Your Personal Information
Your information may be shared with:
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Service Providers (technical, administrative, cloud, analytics)
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Regulatory Authorities where required by law
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Marketing Partners where you have provided consent
Section 6: Direct Marketing
By providing your contact details, you consent to receive marketing communications. You may unsubscribe at any time through email links or by contacting us.
Section 7: International Transfers
Your data may be processed outside the EEA. We ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
Section 8: Data Retention
We retain Personal Information only for as long as necessary to provide Services or comply with legal requirements. If you withdraw consent, we will delete your data unless otherwise required by law.
Section 9: Data Security
We use technical and organizational measures to protect Personal Information. However, no digital transmission or storage method is completely secure.
Section 10: Your Privacy Rights
You may:
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Access your personal data
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Correct or update it
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Request deletion
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Restrict processing
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Object to processing
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Request data portability
To exercise these rights, contact privacy@esimglobalit.com.
Section 11: Third-Party Links
Our Website may link to third-party sites. This policy does not apply to those sites, and we are not responsible for their privacy practices.
Section 12: Updates to This Policy
We may modify this Privacy Policy periodically. Changes will be posted with an updated date. Continued use of the Website constitutes acceptance of updated terms.
Section 13: Governing Law
This Privacy Policy is governed by the laws of the United Kingdom. Any disputes shall be resolved exclusively in UK courts.
Section 14: Contact Information
For questions or concerns, contact:
IT GLOBALSITE LTD
United Kingdom
Phone: +1 989 373 7294
Email: privacy@esimglobalit.com
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